1909 Electric Height-adjustable Table Base Troubleshooting Guide
Be sure to move all obstructions below and above the Table/Desk Top.
Unplug the Power Cord from the wall and wait 20 seconds before plugging it back in.
RESET PROCEDURE:
- Press and hold the Down Button until the desk reaches its lowest height.
- Release the Down Button.
- Press and hold the Down Button again until the display reads “RST”.
- Release the Down Button.
- Press and hold the Down Button again until the desk lowers, slightly rises, then stops.
- Release the Down Button.
- The desk is now reset and ready to use.
REMOVING UPPER/LOWER LIMITS (if your desk is stuck at one height and will not move):
- Press and hold the M Button until the LED display flashes “S-“ and then release it.
- Within 5 seconds, press the M Button again and hold for 2 seconds (the LED display will change to “555” and then automatically return to the height display).
- The desk is now ready to use.
UNLOCK THE HANDSET (if the LED display says “LOC”):
- Press and hold the M Button for 8 seconds until the LED display switches from “LOC” to the height display.
- Release the M Button.
- The Handset is now unlocked and the desk is ready to use.
ML-Series HAT Bases
Re-Initialization Instructions
Overview:
Periodically a ML-Series HAT base may need to be re-initialized, (i.e. after relocation and/or weight load changes, etc). Follow process below to ensure efficient usage.
Easy-to-Follow Instructions:
- Ensure the unit is plugged into an outlet and has power.
- Press the “Down” button on the Switch once to light up the arrows on the Switch.
- Press and Hold the “Down” button to lower the base until it stops at the lowest position, then continue to hold the “Down” button for approximately 10 seconds until the base lowers by 1”, then raises 1”.
- Release the “Down” button.
Your base is now re-initialized and ready for continued use.
ML-Series HAT Bases Anti-Collision Sensitivity Adjustment
Overview:
Should you receive a call stating a ML-Series HAT base stops moving when being lowered, or moves up slightly by itself, please assure the dealer/customer that this is not a defect but a safety setting. The base sensor thinks it has come in contact with an object when it hasn’t. This can happen due to different weights and thicknesses of wood tops, or the work environment in which it is stationed.
Easy-to-Follow Instruction (with video):
If this is a new table, please follow the Initialization Instructions first.
If you already have a Memory Switch (523MC), you can skip steps 2 and 3.
If you need a Memory Switch, contact Mayline Customer Service for a fast response.
- After your base and top are assembled per the instructions, ensure the unit is plugged into an outlet and has power. Use the Up/Down Switch to raise your table to the maximum height. This will allow you to easily access the Switch and Control Box.
- Follow the cord from the Switch to the back of the Control Box and dis-connect the RJ45 plug from the port it is plugged into.
- Take the supplied Memory-Switch and connect it to the same connection port.
- Press and Hold the “Settings” button (third button from the left), for approximately 10 seconds until the digital display changes to “SP2”.
- Press the “3rd Memory” button once (button farthest to the right); the display will change to the current sensitivity, by default it is set to 3.
- Press the “Down” button (second button from the left), twice to change the setting to 1. You can use the Up button to increase the sensitivity. The range is 1-3.
- Press the “Settings” button (third button from the left), to save the setting.
- Unplug the Memory-Switch from the back of the Control Box and re-connect the original Switch.
ML-Series HAT Bases
First Time Initialization Instructions
Overview:
Any new ML-Series HAT base must be initialized after your base and top are assembled. This initialization process must be done before it is ready for use.
Easy-to-Follow Instruction (with video):
1) After your base and top are assembled per the instructions, ensure the unit is plugged into an outlet and has power.
2) Press the “Down” button on the Switch once to light up the arrows on the Switch.
3) Press and Hold the “Down” button for approximately 10 seconds until the base lowers by about 1”, and then raises 1”.
4) Release the “Down” button.
Your base is now initialized and ready for use.
ML-Series HAT Bases
Re-Initialization Instructions
Overview:
Periodically a ML-Series HAT base may need to be reinitialized, i.e. after relocation and/or weight load changes, etc. Follow process below to ensure efficient usage.
Easy-to-Follow Instruction (with video):
1) Ensure the unit is plugged into an outlet and has power.
2) Press the “Down” button on the Switch once to light up the arrows on the Switch.
3) Press and Hold the “Down” button to lower the base until it stops at the lowest position, then continue to hold the “Down” button for approximately 10 seconds until the base lowers by 1”, then raises 1”.
4) Release the “Down” button.
Your base is now re-initialized and ready for continued use.
